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Gosia Herba
Dish it out wisely.
A QUARTZ AT WORK GUIDE

How to give feedback that actually works, without hurting anyone more than you have to

Member exclusive by Leah Fessler & Khe Hy

Management moguls are obsessed with telling you to give more feedback. It will save your startup. Make you a great manager. Earn you millions. Hell, they promise, it’ll resuscitate your marriage and your sex life, too. But will it?

Feedback fanatics aren’t crazy. A lack of frequent, helpful feedback is among the top reasons people quit their jobs. Studies show that more communicative, honest cultures drive increased productivity, innovation, and employee satisfaction.

Feedback helps us see our inevitable blind spots, and optimize our performance. As Charlie Munger, vice chairman of Berkshire Hathaway, famously stated, “You are not going to get very far in life based on what you already know.”